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D.L. Shah Memorial Lecture

14th DL Shah Memorial Lecture 2023



Vice President & National Head
Process Excellence and ESG (Environment, Social & Governance)


“Journey to Business Excellence : Indus Towers Limited- 2018 Deming Prize Winner in Service Category”

Date: Saturday, February 25, 2023, Time: 03.00 PM

Venue: Hall of Harmony, Nehru Centre, Worli, Mumbai

RSVP: Tel: (022) 40111962 / M: 9969 542885, Email: ncqm@ncqm.com / ncqmmumbai@yahoo.co.in

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NCQM organizes D. L. Shah Memorial Lecture every year with sponsorship from Shree D. Trust Mumbai. The primary .subject / topic of the lecture series is Quality. The lectures are delivered by eminent professionals from industry and academia providing a wholesome perspective of the subject as well as practical application of the theories and techniques.

What makes the lectures useful is that they focus on the application in a real life industry scenario. This helps the audience learn how to implement quality philosophy and techniques effectively within their organisations. It also provides a great start for quality practitioners who are taking first steps in their quality journey.

The lectures are followed by a Question & Answer (Q&A) session, and a Learning Session. The Q&A session helps answer questions from the audience on the topic while the Learning session captures the learnings from the session.

First 10 lectures have been compiled and published in the form of a book. The book is available with NCQM and can be purchased at a nominal prize.

Due to the pandemic, last two lectures were conducted in virtual mode. However from this year onwards, the lectures will be organised at suitable venue in Mumbai.

This year’s D. L. Shah Memorial Lecture is scheduled on 25 th Feb 2023 at Nehru Centre, Worli Mumbai. Interested professionals can register for the lecture by an email request to ncqm@ncqm.com.

Past luminaries who delivered the lectures are mentioned below (Click on topic for more detail on lecture)

Year Date Topic Speaker Industry
13th February 12, 2022 “Industry expectation from Management and Engineering Graduates and what are the current developments to enhance the Quality of Education in these Institutes.” Prof. Anil D. Saharsrabudhe, Chairman
Mr. R. Mukundan, Managing Director & CEO
All India Council For Technical Education, New Delhi Tata Chemicals Ltd.
12th February 13, 2021 “Ten Tenets Of Achieving Resilience With Excellence In Uncertain Times” Padma Vibhushan Dr. R. A. Mashelkar Former Director General The Council Of Scientific & Industrial Research (CSIR), Mumbai.
11th March , 2020 “Quality First” To “Deming Prize” Mr. Sandeep Mahajan - General Manager Quality, Engineering, Strategic Sourcing & TQM
10th March 02, 2019 Tata Motors Way to Business Excellence Mr. Anil Kumar Sinha, Head Quality Tata Motors, Commercial Vehicle Business Unit
9th February 24, 2018 Revolution of Quality & production in Japan Dr. Shrinivas Gondhalekar, Director Kanzen Institute Asia-Pacific Pvt. Ltd.
8th February 18, 2017 Creating a Quality Culture in an organisation - The Tata Steel Way Mr. Anand Sen, President TQM & Steel Business Tata Steel Limited
7th February 27, 2016 Past, Present & Future of Mahindra & Mahindra’s Deming Journey Mr. K.G. Shenoy, Sr. Vice President Manufacturing, S C M & C M E, Mahindra & Mahindra Ltd, Tractor & Farm Mechanization Business, Mumbai
Mr. Rajdeepak Chatterjee (Raja), Sr. General Manager Head- Business Excellence, Mahindra & Mahindra Ltd, Automotive and Farm Equiptment Sectors
6th February 6, 2015 Quality For “Make in India” Vision 2020 Dr. M. B. Athreya, Padma Bhushan Award by GOI (2014) Icon of the Year Award by Institute of Cost Accountants, 2014
Life Time Achievement Award by Thinkers50 India, 2013.
Ph.D. in Business Administration from Harvard University, 1967
5th March 15, 2014 “Deming Journey towards Business Excellence” Mr. D. Bheemsingh, Sr.VP-TQM & Marketing Rane Brake Lining Ltd.
4th February 02, 2013 “A Changing Dimension on Quality - Deming Experience” Dr. N. Ravichandran, CEO Lucas - TVS Ltd.
3rd January 21, 2012 “Quality for National Well Being” Dr. Girdhar Gyani Quality Council of India
2nd February 19, 2011 “Journey Towards Excellence” Shri J. Sridharan, President The Aditya Birla Management Corporation Pvt. Ltd.
1st January 21, 2010 “Managing Quality to Quality Management” Shri Suresh Lulla, MD Quimpro Consultants Pvt. Ltd.

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